(0211) 63 07 6-0
Sales Coordinator
Beschreibung des Aufgabengebiets
Manage the end-to-end order processing cycle, from receipt of customer orders through delivery and invoicing, using SAP.
Enter and maintain sales orders, purchase orders, delivery information, and other relevant data accurately in SAP.
Issue sales invoices and process/book incoming supplier invoices.
Monitor accounts-related documentation and coordinate with the Finance team when clarification or correction is required.
Maintain accurate inventory records, monitor stock levels, and support inventory planning and replenishment.
Manage and update sales forecasts, purchase forecasts, and expected delivery schedules in coordination with the Sales team.
Coordinate domestic and international import/export shipments, including communication with suppliers, customers, freight forwarders, warehouses, and customs-related service providers. Prepare and review shipping and trade documentation, such as invoices, packing lists, delivery notes, and other import/export documents.
Arrange transportation by road, air, sea, or courier depending on business requirements. Monitor freight schedules, lead times, and shipment status to ensure on-time delivery. Identify potential delivery delays or supply issues and proactively coordinate corrective actions with relevant parties.
Review transportation costs, obtain freight quotations, and negotiate with logistics providers where appropriate.
Support the optimization of logistics processes, transportation routes, inventory levels, and operational costs.
Manage delivery schedules and maintain close communication with customers regarding order status and delivery arrangements. Handle shipment-related issues, including damaged or lost cargo, and coordinate insurance claims and corrective actions.
Act as an operational point of contact between customers, suppliers, Sales, Finance, warehouses, and logistics providers.
Support Sales Managers with customer-related administrative and operational activities. Assist with the launch and operational setup of new business projects, including establishment of order flows, logistics arrangements, inventory structures, SAP processes, and internal procedures.
Maintain accurate master data and business records within SAP and other internal systems. Support internal reporting and prepare operational data and analysis using Excel.
Follow company procedures and applicable requirements relating to import/export, product handling, compliance, and internal controls.
Identify opportunities to improve operational efficiency and proactively propose process improvements. Required Skills and Qualifications.
Gewünschte Fähigkeiten
==MUST==
Advanced proficiency in Microsoft Office, particularly Excel, including the ability to work confidently with formulas, data analysis, lookup functions, and large datasets.
Experience working in an English-speaking or international business environment.
Business-level English, both written and spoken.
Strong numerical accuracy and attention to detail.
Ability to work with ERP systems; experience with SAP is strongly preferred.
Strong organizational skills and the ability to manage multiple orders, shipments, deadlines, and priorities simultaneously.
Ability to communicate effectively with customers, suppliers, logistics providers, and internal stakeholders.
Comfortable working independently and taking responsibility for assigned tasks from start to completion.
==Core Competencies==
Strong ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Proactive mindset with a strong sense of ownership and accountability.
Excellent attention to detail and commitment to accuracy.
Strong interpersonal and communication skills.
Problem-solving mindset and ability to respond quickly to operational issues.
Ability to anticipate potential problems and take preventive action rather than only reacting after issues occur.
Strong coordination skills across different departments, countries, and external business partners.
Commercial awareness, particularly regarding logistics costs, inventory, lead times, and customer requirements.
Ability to work effectively in a multicultural organization and communicate across different business cultures.
Flexibility and willingness to support new projects and changing business requirements.
Team-oriented attitude while also being capable of working independently.
==Preferred Experience / Knowledge==
Previous experience in sales coordination, order management, customer service, supply chain, logistics, or sales administration.
Experience working for a trading company, chemical company, manufacturer, or B2B distribution business.
Knowledge of international trade and logistics processes, including Incoterms, import/export procedures, freight forwarding, and customs documentation.
Experience managing inventory and demand/sales forecasts.
Experience handling international shipments within Europe and between Europe and other regions, particularly Asia.
Erforderliche Sprachkenntnisse
English: Business level – required
Japanese: An advantage
German: An advantage
Einsatzort
Dusseldorf
Sonstiges
We are the European operation of a Japanese chemical trading company, providing a wide range of chemical products, materials, and related solutions to customers across various industries.
The Sales Coordinator plays a key role in supporting our commercial activities by managing order processing, logistics, inventory, invoicing, and day-to-day coordination with customers, suppliers, logistics providers, and internal sales teams.
==Application Process== 重要
Please submit your application by email.
The email subject line must include the position title and the applicant's full name in the following format:
Application for Sales Coordinator – [Applicant's Full Name]
Applications will be reviewed after submission. Only candidates who successfully pass the initial screening will be contacted by email within two weeks of their application.
Firmenname
Inabata Europe GmbH
Zuständige(r) Bearbeiter(in)
Y.Morimoto
Tel
021195776100