(0211) 63 07 6-0
Inside Sales Japanese Customers
Beschreibung des Aufgabengebiets
Your Responsibilities for Inside Sales:
- Active acquisition of new customers and support of existing ones through regular telephone and written communication – including in Japanese, English, and German
- Handling customer inquiries, including checking feasibility and profitability, creating offers, following up, and conducting negotiations
- Managing complaints and escalations in case of service deviations or unmet customer requirements, with possible handover to specialist departments
- Close collaboration and coordination with internal departments and international partners to ensure smooth operations and implementation of customer needs
- Conducting and documenting price negotiations with subcontractors, coordinating local tenders to support the sales process
- Maintaining and updating all relevant customer and order data in the CRM system to ensure effective handover of information to the Operations departmen
Gewünschte Fähigkeiten
Your Profile for Inside Sales:
- Completed commercial apprenticeship or relevant academic background, ideally with a focus on
logistics or business
- Initial experience in customer service or inside sales, preferably within the
logistics industry
- Strong communication and teamwork skills, with a customer-oriented mindset
- Quick comprehension, solution-oriented approach, and a strong sense of
commercial thinking
- High level of resilience, reliability, and self-organization, with active
involvement in continuous improvement processes
Erforderliche Sprachkenntnisse
- Excellent command of German, English, and Japanese, along with a strong
understanding of Japanese culture and business etiquette
Einsatzort
Düsseldorf
Sonstiges
Why Yusen Logistics?
To Support Your Individual Needs – Whether you aim to lead a healthy lifestyle,
have enough time for yourself and others, or further develop your skills – we offer a
wide range of location-specific benefits:
Professional Development: Regular feedback and development discussions,
targeted support through high-quality training, and access to our self-learning
platform
Attractive Working Conditions: 39-hour workweek, 30 days of vacation,
flexible home office options (2–3 days per week), company pension scheme,
and financial contributions to capital-forming benefits
Additional Perks: Free parking, free Urban Sports Club membership, bike
leasing, employee discounts, referral bonus program, and much more
Supportive Work Environment: Free beverages and a respectful, family-like
atmosphere. Works council and representation for employees with disabilities
are always there for you
Firmenname
Yusen Logistics (Deutschland) GmbH
Zuständige(r) Bearbeiter(in)
Andrea Körschenhausen
Tel
+49 211 41854 253